Chief Happiness Officer

The Scalers is on a mission to solve the shortage of tech talent that’s holding businesses back. How? By building fully integrated engineering teams in Bangalore — the Silicon Valley of Asia. We've cracked the code of scaling tech teams with our unique model that combines recruitment, managed operations, and cultural alignment. Put simply, we say goodbye to low-quality outsourcing and hello to incredible teams of global talent. Dedicated, integrated, aligned. We call our model the smarter way to go offshore.

People and culture are at the heart of everything at The Scalers. With hundreds of employees across Bangalore, London, Dublin, Sydney, and Krakow, this is an exciting opportunity to join a fast-paced company with highly ambitious plans for the coming years. We’re growing at lightning speed and looking for only the very best to jump on board The Scalers’ rocketship, so come and join an unstoppable team! 🚀 

As a Chief Happiness Officer, you will be part of the People & Culture Team! You will lead our People Operations and Engineer Happiness initiatives. Your role involves crafting, implementing, and upholding policies and processes that resonate with our values. You'll manage multiple engineering teams, ensuring their well-being and satisfaction. Additionally, you'll drive efforts to enhance the effectiveness and consistency of our People function. This entails establishing and upholding organizational policies, while also offering strategic counsel to senior leadership.

ROLES AND RESPONSIBILITIES:

• You will be the key point of contact for all the engineers and the stakeholders
• Influence key decisions and offer strategic guidance that profoundly affects both the Engineering team and the stakeholders.
• Align with organizational processes, systems, and culture with key business priorities, design optimal organizational structures, and cultural needs, and drive change management.
• Work with cross-functional teams in determining approaches to matters of recruitment, compensation, HR operations, and other HR functions works with the stakeholders across business units with a view of further driving the people management agenda to support the achievement of the business goals.
• Independently manage and resolve complex employee relations issues.
• Design and implement a people plan for the business and its various departments taking into account the wider HR agenda.
• Develop strategies for people management, succession planning, and talent management for key roles and stakeholders.
• Actively benchmark all HR activities and suggest suitable initiatives based on industry trends.

SKILLS AND COMPETENCIES:

• Proven HR personnel with 5-8  years of overall experience with at least 3 years in an HRBP role.
• Should have extensive experience designing, implementing, and managing HR budgets.
• Should have prior experience implementing and calibrating HR policies to meet business needs.
• Should have extensive experience managing senior stakeholders across geographies.
• Good understanding of the IT Services industry and its nuances
• Experience working with Windows and macOS
• Should have prior experience and knowledge of documentation (HRIS such as Keka, GreyTip, SAP)
• Strong problem-solving, critical thinking, coaching, interpersonal, and verbal, and written communication skills are a MUST
• Exceptional leadership, time, task, and resource management skills
• Must have team management experience preferably engineering teams.

SPECIAL REQUIREMENTS FOR THE ROLE:

• Bachelor’s / Master’s Degree in HR is a huge advantage
• In-depth knowledge of HR Policies and Processes and strong reporting knowledge is a huge plus
• Excellent presentation, analytical, problem-solving, and organizational skill
• A big advantage if you have worked in a company that is ISO 27001 certified
• Ability to work and communicate clearly and efficiently with cross-functional teams and working with an international team is an added advantage
• Passion for mentoring and managing a team toward excellence