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Client Onboarding Senior Associate

Bangalore, Karnataka, India
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Our Partner, a Our Partner company which was founded on one idea - to empower those who invest in private markets. Private investments that are, well, a little less private and a little more open. With customers at the centre of our decision making, we are building industry-defining products and services for the fintech era, designed to give investors control, clarity, and confidence.

We operate from four offices located in New York and Dallas in the US, and London and Birmingham in the UK. Our team employs more than 200 professionals, with the business monitoring over 3,000 private market funds and 40,000+ holdings, We are looking for an experienced, motivated, and effective leader to be a Subject matter expert for client onboardings on data migration and report delivery.

As an Onboarding Senior Associate, you will be responsible for providing exceptional customer service in the context of both People and Customer Promises. You will be coordinating team resources to meet client deliverables, including training, mentoring and line management responsibilities. As a Senior Associate you will be also responsible to lead, empower and develop individuals to fulfill their potential and deliver world class customer service. The goal is to fully onboard client’s from initial contract through to full BAU within agreed timescales. 


Roles and Responsibilities:


Key requirement for this role:

Why Join Us!

Stable and Growing 🎯

The Scalers is a leader in its industry, with multiple offices across Europe and Asia.

Working for The Scalers offers you a stable and rewarding career. Our international team in Bengaluru (Indian, French, American) and our Chief Happiness Officer will ensure we have a tremendous experience together!

Neat Perks ⛱

  • Comprehensive health insurance
  • A MacBook Pro or Lenovo T490
  • Business Trips worldwide
  • Flexible timings
  • Fun activities round the year
  • Training & development
  • Freshly roasted coffee ☕️

Enhance Your Skills 🙌

At The Scalers we use the latest technologies and will always welcome your ideas to make our product better.

Our training and development programs make sure you always stay ahead of the curve and enhance your profile!