Our Partner, is a market-leading, technology-driven private markets investor services business focused on the Limited Partner and Allocator market. The business operates from 6 offices located in New York and Dallas in the US, Bangalore and Singapore in Asia, and London and Birmingham in the UK. Our Partner employs more than 300 professionals, with the business monitoring over 3,000 private market funds and 40,000+ holdings.
We are looking for an experienced, motivated, and inspirational leader to engage and mentor an Investor Insight operations team. In this role you will be responsible for providing exceptional customer service in the context of both People and Customer Promises.
The role requires the Senior Associate, to lead, empower and develop individuals to fulfill their potential and deliver world class customer service. The goal is to deliver, timely, accurate and high-quality MI and reporting.
You will have the opportunity to pursue and cultivate a rewarding career with a forward-thinking organisation. As a Senior Associate, you will have the ability to make an immediate impact on not only the Investor Insight operation but also the wider operations team. People are at core of all that we do - based on the consistent achievement of Key Performance Indicators (KPIs) and the development of your team members you will have the opportunity for growth under a structured manager training program.
Roles and Responsibilities:
Key requirement for this role:
Training and Development:
Our Partner offers comprehensive technical and leadership training to all Senior Associates. Our initial training is provided in the first few weeks of joining us and provides you with up-to-date technical and industry knowledge, coupled with leadership and people management skills. At Our Partner we want to grow with our employees by helping to fully develop their talents and abilities. Employees are encouraged to study for appropriate professional qualifications and to attend course that enable them to perform their job more effectively.
Our company Values :
Performance : Enable, recognise and reward achievements
Loyalty : To each other
Conviction : Be emboldened by fact-based decisions
Teamwork : Take individual ownership and collective responsibility
Respect : Celebrate our differences
Tenacity : We persevere despite adversity
Adaptability : Embrace change
The Scalers is a leader in its industry, with multiple offices across Europe and Asia.Working for The Scalers offers you a stable and rewarding career. Our international team in Bengaluru (Indian, French, American) and our Chief Happiness Officer will ensure we have a tremendous experience together!
At The Scalers we use the latest technologies and will always welcome your ideas to make our product better.Our training and development programs make sure you always stay ahead of the curve and enhance your profile!