At The Scalers, we aim to foster great work environments that are collaborative, friendly and fun. The Front Office Executive brings our spaces to life as you oversee the daily operations of our office. While roles with similar names at other companies can be far more mundane, you're a creative, organised customer service specialist, who takes pride in seeing things run smoothly and efficiently.You're comfortable in a fast-paced environment with the highest standards of excellence. You aren't afraid to have fun with your job, and bring enthusiasm, dedication and a collaborative spirit to build and maintain office spaces that facilitate some of the world's most cutting-edge innovations.
As the Front Office Executive, you will oversee all the front office and facilities related activities reporting to the Facilities Manager. You'll be accountable for the Front Office Management, from managing the front desk to execution.
Responsibilities:
- Planning and coordinating administrative procedures and systems and devising ways to streamline processes.
- Provide an exceptional customer service experience, and be the face of workplace services to our end users.
- Maintains security by following procedures, monitoring logbook, and issuing visitor badges and telecommunications system.
- Sourcing for admin, facilities, transport, travel & general office requirements
- Stock Maintenance and managing the mailroom.
- Maintain organization of office operations, procedures, and compliances
- Manage schedules and deadlines.
- Preparing reports, MIS & other documents for the admin department.
- Negotiation with the vendors to ensure timely supply & vendor management
- Raising PR/PO and coordination with finance for the payment.
- Oversee materials and inventory management.
- Supervise all staff facilities staff (custodians, technicians, security staff, groundskeepers etc.) and external contractors.
- Control activities like parking space allocation, waste disposal, building security etc.
- Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints.
- Allocate office space according to needs.
- Handle vendor and service contracts.
- Keep financial and non-financial records.
- Ensure operations adhere to policies and regulations.
Requirements
- Bachelor's degree in a related field, or equivalent practical experience.
- 3 - 5 years of combined Front office, admin and facility management experience and service experience with an emphasis on facilities, hospitality, corporate services, property management, or equivalent office management.
- Based in Bangalore, the ideal candidate would be an energetic individual with good customer orientation and interpersonal skills.
- Well-versed in front office management and operations.
- Experience collaborating with business units to meet company goals and standards, and act with integrity in all business transactions.
- Proven record of effectively managing the office records.
- Ability to communicate well and also in written format.