Identity Access Management Analyst

Our Partner is one of the leading absolute return/hedge fund managers, overseeing assets on behalf of institutional investors worldwide, including pension funds, endowments, insurance companies, government agencies, private banks and funds of funds.

Brevan Howard was founded in 2002 and launched its flagship global macro strategy in April 2003. It currently manages over $30bn and engages predominantly in discretionary directional and relative value trading in fixed income and FX markets, as well as the recently launched BH Digital, a division within Brevan Howard to manage crypto and digital asset strategies.

The firm employs over 1,000 personnel worldwide, including over 300 investment professionals. This global presence allows Brevan Howard to identify and source attractive investment opportunities and investment management talent wherever they may be. Brevan Howard has won several industry awards for excellence in risk management, operational robustness and investment performance.

The firm’s main hubs are London, Jersey, Geneva, New York, Austin, Hong Kong, Singapore and Abu Dhabi.

As an Identity Access Management Analyst, you will be part of a growing and evolving Identity and Access Management function. The successful candidate will work within the Brevan Howard End User Technology department. You will be responsible for the overall management of the Joiner, Leaver and Mover processes and identity governance, including provisioning and de-provisioning of access and regulatory auditing processes. This role requires you to demonstrate an excellent customer facing manner and a commitment to consistently provide excellent customer service whilst ensuring access controls and deadlines are met.

ROLES AND RESPONSIBILITIES

• Responsible for ensuring the Joiner, Mover and Leaver processes are completed from start to finish in a timely manner.
• Shared Mailbox Management.
• Ticket System Management.
• Privileged Access Management – Assisting in the creation and audit of all privileged accounts.
• Assistance on project work for the IAM function development.
• Documentation – Creating new process documentation and ensuring current documentation is kept up to date.
• Being a main point of contact for the business regarding any JML-related issues.
• Ensures that all access granted or revoked is auditable and approved processes are followed. 
• User Access reviews.
• Ownership of incidents and requests reported via ServiceNow. Prioritising and escalating issues where necessary and ensuring timely resolution with exemplary ticket management.
• Troubleshoot and resolve a wide range of technical issues, including hardware, software, networking, remote access, and telephony.
• Assist with the documentation and maintenance of IT policies, procedures, and knowledge base articles.
• Collaborate with other IT team members and external vendors to address more complex issues and implement solutions.

KEY REQUIREMENTS

• 5+ years of experience managing access provisioning and JML (Joiners, Movers, Leavers).
• 3+ years of experience in IAM access control requirements and basic IT knowledge are essential.
• 3+ years of experience using an IGA tool and Ticketing system. 
• Knowledge of on-premises Active Directory and Microsoft Azure knowledge and administration experience is essential. 
• Prior experience in working in a financial background is mandatory. 
• Prior experience in using Omada and Service Now is mandatory. 
• A high level of ticket management competency and strong knowledge of Microsoft Office Suite is mandatory. 
• Proven multi-tasking and prioritisation skills, balancing BAU tasks and project work.
• Understanding of networks with the ability to troubleshoot local issues  
• Knowledge of ITIL principles and core processes is mandatory.
• Ability to identify process improvements on an ongoing basis to improve the quality of work and user experience continually.
• Knowledge of information security principles and Excel and PowerShell will be highly preferred.
• Strong problem-solving skills and attention to detail.
• Strong English communication skills, both written and spoken, are crucial.