Partner Success Executive

Accelerate your career with The Scalers. We help businesses worldwide expand their software development operations with our unique offshore model. Intrigued? You should be...

We custom-build teams of exceptional engineers tailored to the exact technical requirements needed by our partners to deliver their digital and development strategies. This includes a white-label approach to recruiting the best product developers, a tried-and-tested recruitment process, HR and admin support, office set-up and maintenance — as well as ongoing employee wellness and engagement support. What makes our model unique? Ownership! Our partners benefit by having direct workflow ownership of their offshore team. No resource managers, no contractors, no outsourcing, just genuine colleagues in Bangalore! 

Put simply, building teams is what we do best and it's what we love to do.

We’re looking for a highly motivated Partner Success Executive to join our Partner Success team. 

Key Responsibilities

• You will be the main point of contact for all scheduling, feedback gathering, and keeping our internal teams and Partners up to date on the process we operate
• Work directly with Partner success managers to manage our Partner's expectations and align them with our Talent Acquisition and Operations teams
• Coordinate with different teams to ensure the continuous performance and delivery of engineering teams within timelines and with expected quality
• Ensure timely and quality reporting both internally and for our Partners
• Learn all about our business and become an expert in Partner Success Management

Your Profile

• 4+ years of experience in Partner Success/Account Management
• Excellent written and spoken English communication are non-negotiable
• Experience reporting to external C-level stakeholders is a big plus
• Ability to prioritize workload and meet tight deadlines
• Excellent human relations skills and ability to assist and obtain the support of others
• Ability to manage multiple, ever-changing priorities and situations
• Excellent interpersonal skills are paramount to this role
• Experience working in Agencies will be useful, especially if IT or HR-driven previous experience working in IT development can also be useful 

Do you think you have what it takes to be a Scaler?